Application Specialist - Remote

Application Specialist - Remote

Remote
Category: Field Service
  • Posted Date: 6/24/2024
    Hiring Type: Full-time
  • Requisition Number: RCS-13977
    Shift: 1st

Application Specialist - Remote

 

About our company:
The Raymond Corporation is a division of the Toyota Industries Corporation. We empower you to do great work in a company with 100 years of success, innovation and growth. Our Associates are the foundation of our continued success. If you’re innovative and enjoy the thrill of making things happen - share our vision and grow with us.

 

About the position:
The Application Specialist acts as an iWAREHOUSE Solutions consultant to Raymond customers. As a key technical advisor and product advocate, you will identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages.

Essential Position Duties:

  • Supports the Raymond Enterprise by assessing customer needs, sites and assisting with customer presentations.
  • Assists with application studies, develops value-based solutions, sources suppliers, and generates required information for proposals.
  • Develops, designs, and tests specialty equipment and related software programs.
  • Ensures customer requirements are met by coordinating with multiple internal and external resources.
  • Troubleshoots and identifies reported issues and provides technical support to external customers as needed.
  • Ensures user’s needs are met in provided application solutions.

Required Skills/Abilities: 

  • Ability to deal with customers on a face-to-face basis.
  • Ability to write routine reports, correspondence, and process documentation.
  • Review of internal processes and execution of their standardized improvement initiatives.
  • Must be able to perform duties under minimal supervision but respond to rapidly varying requirements.
  • Demonstrate drive, initiative and maintain records of activities.
  • Willing and able to learn quickly, performs accurately with a degree of flexibility.
  • Motivated to pursue continuous self-development and training.
  • Must be able to maintain effective working relationships with employees, Co-workers, and Managers.

Travel Requirement: 

  • 80% travel

About you:

  • 2+ years of technical field experience required
  • Bachelor's degree or equivalent is preferred
  • Excellent written and verbal communication skills
  • Excellent Organizational Time Management skills
  • Proficient in Microsoft office Suite and similar software 
  • AutoCad experience is a plus

 

About the work environment:
Personal Protective Equipment (PPE) is required in accordance with Company policy. For forklift operation, required to obtain and maintain Forklift Driver Certification through the Company and operate the forklift in a safe manner.

 

About the total compensation package:

Salary - $60,000 - $77,000 per year. Compensation depends on the selected candidate’s education and experience.

Benefits - We recognize the value of a comprehensive benefits program for our employees and work tirelessly to make sure our package meets the needs of our employees and their families. Eligible employees can elect and participate in a variety of benefits including:

  • Vacation available on day 1
  • 10 paid holidays
  • Medical and Rx Plan options
  • Dental and Vision Plan options
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts (FSA) for medical and dependent care
  • Life Insurance and AD&D
  • Short-Term and Long-Term Disability
  • Accident, Critical Illness, and Indemnity Insurance
  • ID Theft Protection
  • Comprehensive 401(k) retirement plan with company match
  • Profit Sharing Plan based on annual profitability
  • Long-Term Care Insurance
  • Vacation, Sick, & Volunteer Time
  • Tuition Aid Program

Ready to apply?