Culture of Continuous Improvement

Experience A Culture of Continuous Improvement

At Raymond, a rewarding career starts with a working environment where you can feel trusted, respected, and valued. We foster a culture of collaboration, innovation, and continuous improvement by giving everyone the chance to make provide improvement ideas and make a difference.

It’s all part of Raymond Lean Management, a unique program built on the proven principles of the world-renowned Toyota Production System (TPS). Employees across the entire organization—from the operations, warehouse, and corporate office—are encouraged to look for ways to make the process stronger, and to submit their ideas for process improvement (or Kaizens) to help us work more efficiently.

Since 2006, over 100,000 employee Kaizens have been implemented at Raymond, saving the company an estimated 20,000 days of work! See the video for some examples.

Involvement. Engagement. Fulfillment.

Kaizen is just one of the elements of Raymond Lean Management, an operational framework designed to create a more engaging and enriching workplace. No matter what your role here at Raymond, we pride ourselves on giving you the tools, training, and resources you need to learn, grow, and succeed.

“Sometimes the smallest changes reap the biggest rewards and savings, and it is important to keep employees engaged with creative thinking that empowers morale.”

- Katelin Lee
iWAREHOUSE Order Management

Nahor, Raymond associate

Empowering Change. Monthly Recognition.

New Raymond employees automatically become part of the internal Lean Management program and contribute monthly, submitting improvement ideas in the kaizen system. Each location selects one winner every month who is formally recognized in front of peers and executive leadership.

We believe great ideas can come from anywhere. And who better to recommend improvements to a process than the associates responsible for performing it every day?

“Raymond Lean Management principles are outstanding tools that have equipped me to be a more impactful employee. The mindset of continuous improvement combined with standardization allows for processes within my department to become easier and more efficient.”

- Jesse Bennett
Internal Quality Engineering